Club Services: Concierge

Member Benefits

Being a Club Member means enjoying access to a wide range of exclusive services, seasonal discounts and preferential deals.

Explore the list of current perks and services, some of which are available through Member Services (B1).


In-Club Services

FedEx
Global courier service. Available at Member Services.
Mon–Fri: 1–5pm | W-ends & hols: closed
Terms & Conditions
Shipments cannot be sent with handwritten labels. Please fill out the online forms ahead of time via the link and present it at the counter upon shipment.
Please refer to User Guide about how to create labels.
Special Club rates are available only when the "shipper" is a Member and items are sent from the Club to destinations outside Japan.

Yamato Transport
Convenient domestic shipping for packages, including suitcases, golf bags and ski equipment, of up to 25 kilos. Available at Member Services.

Z Mobility
Member-exclusive discounts on smooth, luxury rides to Haneda and Narita airports and across Tokyo with English-speaking drivers.

SMBC ATM
Full-service machine located next to The Cellar (B1).
Tue–Fri: 6am–12am
Mon & Sat: 7am–12am
Sun: 6am–9pm

Broadway Christmas Wonderland 2024
Members can enjoy reduced prices for this Christmas music and dance extravaganza, which is sure to be a hit with the whole family.
Venue: Tokyu Theatre Orb
Dates & Times: Dec 18, 2pm; Dec 19, 6:30pm
Price: ¥8,700 (regular price ¥9,900)
For ages 3 and above. Up to six tickets per Member.
Book at Member Services by Nov 7.

Live Music Tickets
10% off tickets for Blue Note Tokyo, Cotton Club and Tokyo Philharmonic Orchestra concerts. Book through Member Services.

Car Wash
A full vehicle-cleaning service at the Club. Reserve through Member Services.


Member-Exclusive Deals

Diners Club
Member holders of a Diners Club card enjoy zero first-year annual fees, a 24-hour concierge service, no fixed credit limit and more. Check the Diners Club English webpage for details.

Drum Tao
Drum Tao’s electrifying fusion of EDM, traditional taiko drumming and captivating choreography promises an unforgettable experience. Club Members can enjoy 20% off all seats for their latest show, Club Tao 3, taking place at Shinjuku Lumine 0 from October 8 to 20. To purchase your seats, log in with the ID “tac” and the password “tao2024.” Don’t miss this spectacular performance.

Enoteca
Buy top wines from around the world at Enoteca, with free shipping on all orders for Club Members. And after your first purchase, you will receive 5,000 bonus points. Simply enter the coupon code “AMERICANCLUB” at checkout to enjoy your exclusive benefits.

Kammui Adventures
Explore hidden sides of Japan on fully curated trips with expert guides. From week long ski trips at Japan's premier resorts to 3 night excursions exploring Japan's diverse landscapes and culture, as featured in Forbes, Monocle and GQ Magazine. Members enjoy a 5% discount on Kammui Adventures for two people or more. Get off the tourist trail and start exploring the deeper parts of Japan.

Kappodo
At Kappodo, you can explore Japanese cuisine through engaging cooking classes, buy handcrafted Japanese knives or rent a spacious, fully equipped studio where you can host your own Iron Chef-style cook-offs. Club Members receive 10% off all items and services.

Kurashinity: Housekeeping Service
Members can receive half price spot cleaning from Japan-qualified housekeepers when booking a 3-hour service from four times in two months. Use the campaign code “TAC” by Feb 25, 2025 when completing the online application.

National Azabu
Receive 5% off when shopping at National Azabu supermarket on Saturdays by simply showing your Club membership card at checkout.

Park Hyatt Niseko Hanazono
Experience the natural beauty of Hokkaido, refined spa treatments and sophisticated luxury at Park Hyatt Niseko Hanazono. Members receive up to 35% off room rates. Reserve your exceptional autumn escape today.

Prestia SMBC Trust Bank
Open a Prestia bank account to receive a package of benefits, including no account maintenance fees, zero domestic ATM service fees and overseas remittance fees, and reduced domestic transfer fees. For more information, visit your local Prestia branch or call 0120-71-4189.

Regus
Spaces by Regus feature private offices that can accommodate companies large and small as well as a club lounge that serves meals throughout the day and cocktails in the evening. Special rates are available for Club Members. Get in touch for more details.